Privacy Policy

1. Information We Collect

We may collect personal information when you use our services, including:

• Name, email address, phone number, billing and travel details.
• Device, IP address, browser type and analytics data.
• Payment processing data (we do not store full card numbers on our servers).

2. How We Use Your Information

We use your data to:

• Process and confirm bookings and payments.
• Provide travel updates, confirmations and customer support.
• Improve our website and services through analytics.
• Send marketing only if you have consented; you can opt out anytime.

3. Data Protection

We apply industry-standard security measures (e.g., TLS/SSL encryption) to protect your personal data. We do not sell or rent your personal information. Trusted third-party providers (payment gateways, booking platforms, logistics partners) may process data on our behalf solely to deliver the service.

4. Cookies & Tracking

We use cookies and similar technologies to enhance site functionality, remember preferences and analyze usage. You may disable cookies via your browser settings, but some features may not function.

5. Your Rights

You can contact us to request access, correction or deletion of your personal information. To exercise your rights or for privacy inquiries, email:support@mongolhorizons.com.

6. Children

We do not knowingly collect personal information from children under 18. If we become aware of such collection without parental consent, we will delete the information.

7. Policy Changes

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.